Policies
USDA NonDiscrimination Statement
LAST UPDATED: MAY 15, 2025—In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the State or local Agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Mail Stop 9410, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: [email protected].
USDA is an equal opportunity provider, employer, and lender.
NOTE: This statement can also be viewed on the USDA website by clicking here.
Privacy Policy
Food Bank for the Heartland will not sell or trade its donors’ personal information to any person or entity. We will periodically use a third party to communicate with donors. This third party certifies to the Food Bank that they will use the name and address information only to communicate with Food Bank donors.
The privacy of Food Bank for the Heartland donors’ personal information is extremely important and we take fiduciary responsibility in protecting our donors’ personal information.
Accessibility Policy
Food Bank for the Heartland: Web Accessibility Statement
Food Bank for the Heartland is committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our website and digital offerings.
Feedback
We welcome your feedback on your experience with foodbankheartland.org. Email us with any questions or comments you have.
Accessibility Standards
Food Bank for the Heartland strives to conform to the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.1 A, PDF/Universal Accessibility (PDF/UA)
Compatibility
Foodbankheartland.org is compatible with most major Internet browsers including Chrome, FireFox, and Safari.
Foodbankheartland.org may not perform optimally on Internet Explorer and older browser versions.
Distribution
Food Bank for the Heartland distributes this policy to all personnel who work with web content including writers, editors, designers, and developers.
Compliance
Through genuine effort and commitment including testing, evaluations, consulting, and remediation, we believe foodbankheartland.org adheres to best practices for compliance with the Americans with Disabilities Act (ADA).
Resources
For more information on web accessibility and legal requirements, here are helpful resources:
